THPL Terms of Use

The following terms and conditions apply to all online payments made to Reliance Life Sciences Private Ltd.(hereinafter ‘THPL’). All customers using the online payment facility are requested to please read them carefully before making an online payment. By using the online payments facility on this portal you accept these terms and conditions. If you do not agree with the terms and conditions of this policy, please do not process further to use this website.

THPL is only providing a link to the Payment Gateway Service provider or the Bank which will enable customers to pay online. For your convenience, this page may contain certain hyperlinks to other Reliance pages as well as to websites outside Reliance. In addition, you may have linked to our website from another website. THPL cannot be responsible for the privacy policies and practices of other websites, even if you access them using links from our website. THPL can make no promises or guarantees regarding data collection on the hyper-linked pages and on websites that are not owned by Reliance THPL recommends that you check the policy of each website you visit, or link from, and contact the owners or operators of such websites if you have any concerns or questions.

If any Payment Gateway Service Provider or Bank imposes any taxes or charges, the same shall be borne by the customer, THPL shall be indemnified from any such claims.

The customer agrees to indemnify and hold THPL harmless against all claims, losses, damages and actions that the customers may initiate in relation to the online payment gateway. Neither THPL nor any of its employees or offices shall be liable for any such loss or damage that may be suffered by the customer as a result of such usage.

All payments will be processed on the basis of the information that you provide. THPL does not accept any liability if you make a mistake while completing a form or for any reason whatsoever.

Once the payment has been confirmed online, you will be given a transaction number. Please note the transaction number and quote in any queries about the payment.

Privacy Policy

By accessing this Site, certain information about you, such as Internet protocol (IP) addresses, navigation through the Site, the systems and programs used and the time spent, along with other similar information, may be stored on our servers. THPL may use this stored information with the objective of providing you a safe, efficient, smooth and customized experience.

Such stored information may not specifically identify you. However, THPL may use the same for web site traffic analysis or for other such purposes, as THPL may deem appropriate.

If you provide unique identifying information, such as name, address and other information to us, such information may be used for statistical and/or other purposes.

As a part of registration process you agree to provide to THPL, complete, and accurate registration information (the "Registration Data") as prompted to do for availing THPL Service and to maintain and update this information as and when required . If you provide any information that is untrue, inaccurate not current or incomplete or THPL has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, THPL has the right to indefinitely suspend or delete your Registration and refuse to provide you with access to THPL website. You will be solely responsible for the security and confidentiality of your password, which you will not reveal to any third party or any representative or agent of THPL. THPL expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your password. You shall notify patientcare@relbio.com in case of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password.

The information and data that you provide during this online transaction will only be used for the purpose of recording your payment and the customer’s credit/debit card details will be processed and stored by the Payment Gateway Service provider or the Bank only. THPL shall not store any information with respect to your credit/debit card and any of your Bank account details.

While processing your payment you might be required to provide your credit or debit card details to the approved payment gateways. In this regard you agree to provide correct and accurate credit/ debit card details to the approved payment gateways for availing Services on the Website. You shall not use the credit/ debit card which is not lawfully owned by you, i.e. in any transaction, you must use your own credit/ debit card. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit/ debit card details. THPL expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/ debit card.

All payments on the Website are Verisign SSL secured. This means all Personal Information you provide on the Website is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.

Security

THPL have implemented technology and policies, with the objective of protecting your privacy from unauthorised access and improper use, and periodically review the same.

Although THPL will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet but THPL do not guarantee that your confidential information will be absolutely secured. By using this site, you agree that THPL will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

Site and Its Contents

This Site is only for your personal use. You shall not distribute, exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose.

As long as you comply with the terms of these Terms and Conditions of Use, THPL grants you a non–exclusive, non–transferable, limited right to enter, view and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way.

Ownership

You agree to follow all instructions on this Site limiting the way you may use the Content.

There may be proprietary logos, service marks and trademarks found on this Site whether owned/used by THPL or otherwise. By displaying them on this Site, THPL is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

Others’ rights

You agree that when using the Site or any facility available here from, you shall not do any of the following:

1. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others
2. Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information
3. Upload or attach files that contain software or other material protected by intellectual property laws (or by rights of privacy and publicity) unless the User owns or controls the rights thereto or has received all consents therefore as may be required by law
4. Upload or attach files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another’s computer
5. Delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded
6. Falsify the origin or source of software or other material contained in a file that is uploaded

User’s Material

You are prohibited from posting or transmitting any defamatory, libelous, obscene, pornographic, profane, threatening or unlawful material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law.

THPL assumes no liability or responsibility arising from the contents of any communications containing any defamatory, erroneous, inaccurate, libelous, obscene or profane material. THPL may change, edit, or remove any user material or conversations that are illegal, indecent, obscene or offensive, or that violates THPL policies in any way.

THPL will fully cooperate with any law enforcement authorities or court order requesting or directing THPL to disclose the identity of anyone posting such materials.

Transmitted Material

Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card information) is encrypted (send in code). Sending a message to THPL does not cause THPL to have any special responsibility to you.

The copyright in the contents of this website belong to THPL. Accordingly THPL reserves all rights. Copying of part or all the contents of this website without permission of THPL is prohibited except to the extent that such copying/printing is necessary for the purposes of availing of the paid services provided.

Disclaimer

The material in this Site could include technical inaccuracies or typographical errors. THPL may make changes or improvements at any time.

THPL does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or other harmful components, but shall endeavour to ensure your fullest satisfaction

THPL will not be liable to you or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of your usage of this Site. IN no event shall THPL be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of this website or with the delay or inability to access, display or use this website (including, but not limited to, your reliance upon opinions appearing on this web site; any computer viruses, information, software, linked sites, products, and services obtained through this website; or otherwise arising out of the access to, display of or use of this website) whether based on a theory of negligence, contract, tort, strict liability, or otherwise, and even if THPL have been advised of the possibility of such damages.

Notwithstanding anything else to the contrary contained elsewhere herein or otherwise at law, THPL’s liability (whether by way of indemnification to you or otherwise) shall be restricted to a maximum of INR 1000 (Indian Rupees One Thousand only).

Terms and Conditions of Use

THPL may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.

THPL may add, change, discontinue, remove or suspend any other Content posted on this Site, temporarily or permanently, at any time, without notice and without liability.

THPL reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of THPL’s systems remain, well–protected.